Published in Bootcamp·Oct 6, 2022We’re missing the primary point of designing for accessibilityby putting our goals above another’s need to get by. Accessibility has become personal I have issues with my eyes. It’s part of my lead poisoning. …UX Design7 min readUX Design7 min read
Published in Bootcamp·Updated Sep 17, 2022Design is changeChange is emotion work. I’ve talked through change shenanigans other designers were wrapping their heads around several times in the past few weeks. One conversation was about a proposed new design-lead effort that became a land-grab by a non-design stakeholder higher in the organization. Another conversation was an “afterparty” of…Information Architecture5 min readInformation Architecture5 min read
Sep 8, 2022The US wealth narrativeSources abound for understanding our economy. It’s fascinating, truly, and has intricate and deeply historical lenses. I’ve listed a few great starting places at the end of this article in “Further information”. I have a lens, generated from my favorite tools. …Society6 min readSociety6 min read
Sep 8, 2022Increasing costs of healthcare50 years of financial patterns in medicine The long-term backdrop for cost increases, using a dollar tracked to 2020 (so what that feels like to your budget today), are enormous. In 2020 ($4124 billion) we spending 4.5x more than what we spent in 1985 ($922.6 billion), 2.1x what we spent…Healthcare5 min readHealthcare5 min read
Sep 8, 2022The healthcare squeezeStrong emotions become our first thinking point. People think first with their emotions You’ve been in that moment when fear, anger, or joy outpaces your ability to manage its expression. Maybe it’s a spider that drops down right in front of your eyes, seemingly out of nowhere. Or somebody cutting you off and nabbing the only…Healthcare4 min readHealthcare4 min read
Sep 8, 2022One size does not fit all: provider-patient interaction in US healthcareThe key point of interaction There are two major points of view in the discussions to nationalize healthcare: is it primarily a tool for health, or for wealth. In this bifurcated prioritization starts the decisions of who gets care, to what degree, at what cost and profit, and how the…Healthcare13 min readHealthcare13 min read
Sep 8, 2022Deconstructing US healthcareThe brokenness of US healthcare is a complex, multifaceted system of prioritization, information, and decisions. The people I talked to the most are those who have suffered from mystery or systemic illnesses, and my insights are honed by that frustrating experience. …Healthcare2 min readHealthcare2 min read
Sep 7, 2022High level analysis of medical information architectureUsing my geeky joy to understand medicine’s information problem. Western medicine is predicated on one defining information structure. It’s embedded in all the specialties that can be tapped for a condition: neurology, cardiology, gastroenterology, urology, etc. These function as categories in a hierarchical organization system. And medicine is a deep…Information Architecture6 min readInformation Architecture6 min read
Published in Bootcamp·Sep 6, 2022Best practiceBest practice has it’s place, but it is not the only right answer. First, what is best practice? Best practice is in use in many settings. In UX, best practice is usually defined by UX research companies, with one of the most well known being NN/g. They take a broad scan of use cases, analyze…Best Practices5 min readBest Practices5 min read
Aug 8, 2022Overwhelm with a chaser of joyThe projects I look back on with the most heart are the projects that took me out of my comfort zone and shunted me to a new line of thought. In every team I’ve been in, we come into projects with preconceptions: information scents that we think we understand where…Information Architecture4 min readInformation Architecture4 min read
